Privacy Policy

1. Introduction

Welcome to ownersVue. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Data Controller: ownersVue is currently operated by Manuel Paeth as an early-stage beta platform.

Beta Phase: ownersVue is currently provided as a beta service. Certain services are provided on a testing and evaluation basis during the beta period. Features and functionality may change as the platform evolves. We continuously improve our services and may update this Privacy Policy accordingly.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA), the EU GDPR, and relevant data protection laws across the Middle East and Asia. For users located in the United Arab Emirates, personal data is processed in accordance with applicable UAE data protection laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. Information We Collect

We may collect and process the following types of personal data:

• Identity and Contact Data: Name, email address, phone number, and physical address.
• Financial and Transaction Data: Payment details and billing information processed securely via our payment partners.
• Technical Data: IP address, browser type, time zone settings, and operating system.
• Usage Data: Information about how you use our website, application, and services.
• Property Documents: Users may upload documents and files into ownersVue. These documents may include tenancy contracts, title deeds, insurance policies, invoices, and maintenance reports. These documents are stored securely and are only processed to provide the requested services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our application and services.
• To process your transactions and manage your subscriptions.
• To improve, personalize, and expand our application features.
• To communicate with you regarding updates, support, and marketing (subject to your consent where required).
• To comply with our legal and regulatory obligations.

4. Third-Party Processors

To provide our services, we share necessary data with trusted third-party processors. Users have the right to know where their data goes:

5. Use of Artificial Intelligence (AI)

We leverage Artificial Intelligence (AI) and machine learning technologies to analyze and process information. This helps us optimize our application, improve user experiences, and provide intelligent insights.

Data submitted to AI-powered features may be processed by trusted third-party AI providers including OpenAI and Perplexity AI solely for the purpose of generating responses and insights. Unless explicitly stated otherwise, such data is not used to train public AI models.

6. Legal Bases for Processing

For users in the UK and European Economic Area (EEA), we process your personal data under the following lawful bases:

• Performance of a Contract: When we provide you with our services.
• Legitimate Interests: When necessary for our legitimate business interests, provided those interests do not override your fundamental rights.
• Consent: Where you have provided clear consent for specific processing activities. Marketing communications are sent based on consent where required by law, and users may withdraw consent at any time.
• Legal Obligation: When required to comply with applicable laws.

7. International Data Transfers

Since we serve a global customer base, including users in the Middle East and Asia, your personal information may be transferred to, stored, and processed outside your country of residence, including in the United Kingdom or other jurisdictions where our third-party processors operate.

We ensure that appropriate safeguards are in place for such transfers, in compliance with applicable data protection laws. This includes using standard contractual clauses approved by relevant authorities to ensure your data is protected to a standard equivalent to that of your home country.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You can request that we erase your personal data under certain conditions.
• Right to Restrict or Object to Processing: You can ask us to limit or stop the processing of your data.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

Users in specific jurisdictions across Asia and the Middle East may have additional rights or specific processes under local laws (e.g., PDPL). We are committed to honoring these rights globally.

9. Data Security and Retention

We implement robust technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

We will only retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. Our specific retention periods are as follows:

Account Deletion: Users may request to delete their account through the profile. Certain information may be retained where required by law or for legitimate business purposes.

10. Data Breach Notification

In the event of a personal data breach, we will comply with applicable legal notification requirements and notify affected users where required by law.

11. Children's Privacy

ownersVue is not intended for individuals under the age of 18 and we do not knowingly collect personal data from children.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to users through the application or by email.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: